Toy Maniacs return policy are as follows: Return regular priced item(s) purchased within 15 days and receive a refund excluding shipping charges. Toymaniacs.com does not return shipping and handling charges. All returns must have a Return Authorization Number (RA#) and can be obtained by contacting sales@toymaniacs.com. Please mark your RA# on the outside return box. Returned items must return in their original unopened saleable condition with all accessories and no broken seals. Thank You for shopping at Toy Maniacs.